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Professional resume example and writing guide for Collections Specialist positions. Includes expert tips, key skills, and ATS-optimized content.
✨ Build Your Collections Specialist Resume →Collections Specialist
alex.johnson@email.com • (555) 123-4567 • San Francisco, CA
Results-oriented Collections Specialist with 5+ years of experience in recovering delinquent accounts and minimizing financial losses for a high-volume financial institution. Proven ability to negotiate payment plans, resolve disputes, and maintain positive customer relationships while adhering to regulatory guidelines.
Collections Specialist at Acme Corporation
2022 — Present
Average Salary
$32,000 - $50,000
Job Growth
Stable
ATS Pass Rate
87%
with optimized resume
Results-oriented Collections Specialist with 5+ years of experience in recovering delinquent accounts and minimizing financial losses for a high-volume financial institution. Proven ability to negotiate payment plans, resolve disputes, and maintain positive customer relationships while adhering to regulatory guidelines.
Dedicated and detail-oriented Collections Specialist skilled in analyzing account information, identifying collection opportunities, and implementing effective strategies to maximize recovery rates. Adept at utilizing various collection techniques, including phone calls, written correspondence, and legal referrals, to achieve collection goals.
Highly motivated Collections Specialist seeking a challenging role in a dynamic financial environment. Possessing strong communication, negotiation, and problem-solving skills, combined with a thorough understanding of collection laws and regulations. Eager to contribute to a team focused on achieving outstanding collection results.
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Recovered $500,000+ in delinquent debt within the last year by implementing effective collection strategies and negotiating favorable payment arrangements.
Reduced delinquency rates by 15% through proactive account monitoring, early intervention, and consistent follow-up with delinquent customers.
Improved customer satisfaction scores by 10% by providing empathetic and solution-oriented support to customers facing financial difficulties.
Include these keywords in your Collections Specialist resume to pass Applicant Tracking Systems:
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75% of resumes are rejected by ATS before a human sees them
Our AI ensures your Collections Specialist resume passes every ATS scan.
Build ATS-Proof Resume →Quantify your achievements whenever possible. Use numbers and data to showcase the impact of your work.
Highlight your knowledge of relevant regulations, such as the Fair Debt Collection Practices Act (FDCPA).
Tailor your resume to the specific requirements of each job description, emphasizing the skills and experience that are most relevant.
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