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Professional resume example and writing guide for Customer Success Manager positions. Includes expert tips, key skills, and ATS-optimized content.
✨ Build Your Customer Success Manager Resume →Customer Success Manager
alex.johnson@email.com • (555) 123-4567 • San Francisco, CA
Highly motivated and results-oriented Customer Success Manager with 5+ years of experience in the sales industry. Proven ability to build strong client relationships, drive customer retention, and exceed revenue targets through proactive engagement and strategic problem-solving.
Customer Success Manager at Acme Corporation
2022 — Present
Average Salary
$65,000 - $105,000
Job Growth
High Demand
ATS Pass Rate
87%
with optimized resume
Highly motivated and results-oriented Customer Success Manager with 5+ years of experience in the sales industry. Proven ability to build strong client relationships, drive customer retention, and exceed revenue targets through proactive engagement and strategic problem-solving.
Customer-centric Customer Success Manager adept at understanding client needs and delivering tailored solutions that maximize value and foster long-term partnerships. Expertise in onboarding, training, and ongoing support, contributing to increased customer satisfaction and advocacy.
Dedicated Customer Success Manager with a passion for helping clients achieve their business goals. Skilled in identifying opportunities for growth, implementing best practices, and advocating for customer needs within the organization to improve product and service offerings.
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Increased customer retention rate by 15% within one year through proactive engagement and personalized support strategies.
Successfully onboarded 50+ new clients, resulting in a 20% increase in initial product adoption and usage.
Identified and resolved key customer pain points, leading to a 10% improvement in customer satisfaction scores (CSAT).
Include these keywords in your Customer Success Manager resume to pass Applicant Tracking Systems:
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75% of resumes are rejected by ATS before a human sees them
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Build ATS-Proof Resume →Quantify your accomplishments with specific metrics and data to showcase the impact of your efforts.
Tailor your resume to match the specific requirements of the Customer Success Manager role and the industry you're applying to.
Highlight your experience with relevant software and tools, such as CRM platforms and customer communication systems.
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